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So, that troubleshooter can fix numerous HP printer scanning errors. HP has its own Print and Scan Doctor software to fix both printing and scanning for its printer models. Open the HP Print and Scan Troubleshooter RELATED: Top 5 wireless printers compatible with Windows 10 4.

Click the downloaded driver and software package to install it.

Open the folder the driver and software package downloaded to.

Click Download to download the full feature driver and software package for the printer.

Click Change on that page to select a 64 or 32-bit Windows 10 version on the drop-down menu, and press the Change button.

Then a software and driver page will open for the printer entered.

Enter the required model in the search box, and press the Submit button.

Open the HP support page shown below in a browser.

Go through the on-screen guidelines to remove the printer.

Note that the printer should be on when you select that option.

Select the printer, and click its Remove device button.

Input ‘printers’ in the search box and click Printers & scanners to open the window shown below.

To do so, open Cortana with the Windows key + Q keyboard shortcut.

Next, users need to remove the printer from Printers & Scanners list in Settings.Restart Windows 10 after uninstalling the HP printer software.Click Yes to provide further confirmation.Select the HP printer software listed on the Programs and Features Control Panel applet.Enter ‘appwiz.cpl’ in the Open text box, and select the OK option.Right-click the Start button and select Run.This is how users can reinstall HP printer software. That will ensure users have the latest HP drivers for their models. Reinstalling HP printer software is among the best resolutions for fixing HP printer scanning after upgrading to Windows 10. Then plug the printer back in and turn it on about 10 to 20 minutes later. Turn off the printer and unplug its cable. That is otherwise known as power cycling, which can reinitialize a scanner’s configuration parameters. Turning the printer off and back on can occasionally fix scanning and printing issues. If the printer isn’t compatible with Win 10, you’ll need a new printer or a compatible platform. Expand an HP model series on that page to check if it includes your printer model. To do that, open the HP Printers – Windows 10 Compatible Printers page in a browser.

If your HP printer doesn’t scan after upgrading to Windows 10, check that it’s compatible with that platform. How to Fix an HP Printer That Doesn’t Scan 1. This is how users can fix HP printers that don’t scan. Some users have stated on forums that their HP printers don’t scan after a platform upgrade. That’s especially the case for users who have just upgraded to Windows 10 from Win 7 or 8.1. Yet, HP printers can still have their occasional scanning hiccups. Printers such as the HP Deskjet 2130 and Envy 5540 are highly rated models. HP models are typically all-in-one printers with which users can print and scan. HP is among the biggest printer brands for Windows 10.

Reset the HP Printer & Scanner to Factory Default Settings.

Check that the Windows Image Acquisition Service is Enabled.

Open the HP Print and Scan Troubleshooter.

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